BOOKING CONFIRMATION
To confirm a reservation, a minimum deposit of $500 and a signed booking form (including these terms and conditions) must be returned. Tentative reservations may be held for seven days upon request. If a signed booking form and the full deposit amount have not been received in this time, the venue reserves the right to release the space. Please note that all minimum spend requirements are inclusive of catering and beverage spend only. Any additional costs incurred for entertainment are not counted towards the final minimum spend figure. Deposits may be paid via major credit card, EFTPOS, or cash. All prices quoted in the above functions pack are inclusive of GST and subject to change without notice. A 10% surcharge applies on public holidays.
FINAL PAYMENT
All room setup requirements and catering and beverage details are requested a minimum of seven days prior to the function date. Beverage payments can be made in advance or at the commencement of the function.
CANCELLATIONS
Cancellation of functions after the deposit has already been paid can only be done via direct consultation with management and only by the person who made the initial reservation and paid the deposit. In the event of a cancellation, the following fees will apply:
- More than 60 days’ notice: Entirety of deposit refunded.
- 14 days’ notice: 50% of deposit forfeited.
- Less than 14 days’ notice: Entirety of deposit forfeited.
DIETARY REQUIREMENTS
Please be advised that all care is taken when catering for special requirements. It must be noted that within the premises, we handle nuts, seafood, shellfish, sesame seeds, wheat flour, eggs, fungi, and dairy products. Patrons’ requests will be catered for to the best of our ability; however, the decision to consume a meal is the responsibility of the diner.
BYO
No beverage of any kind is permitted to be brought into the venue for consumption at a function by the host. Birthday Cakes are welcome to be brought in.
GUEST ENTRY
Guest entry to functions will be permitted only within the agreed start and finish times. It is recommended that guests arrive within the first hour of the function. Management reserves the right to refuse entry to any patron in accordance with responsible service of alcohol procedures and the house policy.
MINORS
The venue allows underage guests to attend functions, under the proviso that they are supervised by a parent or legal guardian at all times. Underage guests are not permitted to leave the function space and must leave the venue immediately after the event has concluded. Under no circumstances may any patron under the age of 18 years of age consume alcohol. If any minors are found to be consuming or in the possession of alcohol, they will be asked to leave immediately in the company of their parent or legal guardian.
CONDUCT
The host is responsible for conducting the function in an orderly manner. All venue policies, procedures, and legal responsibilities apply to all guests and hosts, including total compliance to all responsible service of alcohol and house policy standards. It is the host’s responsibility to ensure that all details given to guests regarding the function are accurate. If a function is booked under false pretenses or a host provides false information, management reserves the right to cancel the function without notice and at the expense of the host.
DAMAGE
Please be advised that hosts are entirely financially responsible for all damage, breakage, vandalism, or theft that is sustained to the function space and venue premises by guests, invitees, or other persons attending the event. Should any extra cleaning or labor be required to return the premise to a satisfactory standard, this will be charged to the host. The venue does not accept responsibility for damage or loss of merchandise left at the venue prior to or after the function.
SECURITY
The hirer acknowledges:
a) Authorised venue staff have authority to eject a person or persons from or refuse entry to the Premises or terminate an activity if, in his/her reasonable judgment, the person or persons are not adhering to the conditions of this agreement or the Premises are being used for a purpose other than that specified in this Agreement.
b) If required by the hirer, the venue may, at the Hirer’s expense, provide additional security for the Premises.